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IPMA-北京大学人力资源管理自考-《人力资源战略与规划》考试大纲


out city created, a nd care masses life, focus work, i n-dept h investigation, more out bouti que master pie ce, makes we of rese arch re sults mor e to into le d of decisi on vi sion, more to i n nati onal s ome ha s effect of news paper Sha ng publis hed, for a dvance work, and publicity cha ngde play due of role. Third, informati on s ubmitted to be pragmati c. Quick a nd timel y. T he ancients said: for the time system; stateme nt back for t he time bei ng, nothi ng. Therefore, the submi ssion of information to do "four", that is , find the problem faster, editorial writi ng, se nd a nd rea d faster appr oval and feedba ck to implement quickl y. To be tr ue and accurate. True mainly reflect t he full pi cture of events, one is one , two, thi s is the life of the information. Accura cy is primarily qualitative a nd qua ntitative que stions, quantitative obje ctive of publi cQualitative logi c. To be reliable a nd useful . We s ubmit inform ation to have access t o de cisi on-making, to g uide and promote t he work a nd solve practica l problems. Mixed cum. On the negative informati on a nd emerge ncy i nformation, ra pid e scalati on i n strict a ccorda nce with the procedures, firm, newspape r, ne wspa pers, never late, fail to re port, fals e claim a nd skimmi ng. Investe e 2. s upervision and insist on, ar ound a nd pr otecti ng their i nterests to touch the t r uth, see k practical re sults . Adhere to people -orie nted, the most important thi ng is to re alize, safeguard a nd develop the f undamental intere sts of the overwhelming majorit y of the people. We carry out inspe ction, s o must go dee p among t he mass es, go dee p into t he realitie s, always pay attention to the people's livel ihood, to grasp t he publ ic s entiment, a nd e arnestly safeguard t he be nefit, addressi ng the mas ses are m ost concerne d about a nd refle cting the stronge st iss ues, efforts to solve t he pr oblem of deci sions impl emented a nd not implemented. One is to stick to principl es. Right of i nspecti on is one of the most important pow ers of the Office, s hould not only dare to use, but als o with cauti on. So -calle d dared to use, i s to hold a number of important i ssue s, bold supervisi on ov er supervisi on, tra ck ins pe ction, problems are not s olved do not pas s, the blame does not hold did not miss, diss atisfaction of the mas ses di d not miss, the real right of s upervi sion authority, with the benefits. Call wit h ca uti on, is supervisi ng de partments s hould stre ngthe n the consci ousne ss of aut horize d strictly a ccordi ng to pr oce dure, preventi ng the s upervi sion and exces sive to preve nt adding burde n to grass -roots. To thi s end, the supervisi on De partment of the Party Committee of s upervi sion must be under city and County party Committee Secretary-G eneral (Office). Second, we s hould focus on. Is the Gover nor, those relate d to the gl obalEve nt, Gover nor the protra cted diff icult, strong Gover nor duri ng emergency urgent. Not havi ng s pecial departments in charge of the Ge neral Gover nor, under t he normal proce dure can do g ood thing s not Governor, not a uthorized by Co unty lea ders, not the Gover nor. Third i s to s olve the problem. The pur pose of s upervi sion, to res olve the pr oblem. To a dher e to and further impr ove the

《人力资源战略与规划》考试大纲
课程名称:人力资源战略与规划 课程代码: 2011 年 05 月版

第一部分
一、课程性质与特点

课程性质与设置目的

本课程是人力资源管理专业的一门主要专业课程,也是一门理论性和实践性都很强的 学科。本课程系统地阐述了人力资源战略与规划的理论和方法。主要内容包括:人力资源战 略与规划的基础理论, 战略性人力资源管理对人力资源管理者的角色和素质的挑战、 企业战 略与人力资源战略、人力资源计分卡与高绩效工作系统,人力资源现状分析,人力资源需求 预测,人力资源供给预测,制定人力资源规划体系,人力资源战略与规划的实施与控制,企 业文化与人力资源战略, 国际企业人力资源战略管理和人力资源管理信息系统及其应用等方 面的知识。本课程具有“课程知识点多”、“管理理论的逻辑性和前瞻性很强”、“理论抽象”等 三大特点。 二、课程目标与基本要求 设置本课程的目标是使考生对人力资源战略与规划有比较系统和全面的认识,了解和 掌握有关企业人力资源战略与规划的基本理论与实际操作的方法, 提高分析与解决企业人力 资源战略与规划实际问题的能力, 并能借鉴所学原理的方法, 为企业制定人力资源战略与规 划的方案、建立人力资源战略与规划并引导企业的以人为本的战略发展。 课程基本要求:考生了解和掌握人力资源战略与规划的有关概念,掌握人力资源战略 与规划的基本知识、基本原理和方法,熟悉当前人力资源战略与规划的基本情况,掌握人力 资源战略与规划的整个工作流程和工作内容, 能够进行人力资源规划的制定、 人力资源战略 与规划实施辅导、评估结果应用、人力资源战略与规划培训等工作。 三、与本专业其他课程的关系 《人力资源战略与规划》在人力资源管理专业课程体系中居于领导地位,属专业主干课 程。它与管理专业的许多课程有着密切的关系。 《管理学原理》 、 《组织行为学》 、 《人力资源 管理》 、 《绩效管理》 、 《薪酬管理》和《人力资源管理与开发》是本课程的基础, 《企业营运 管理》与本课程紧密衔接。

第二部分

考核内容与考核目标

第一章 人力资源战略与规划概论

f eelings survey, by looki ng up publi c se ntiments to fi nd pr obl ems. Pr oblems will increase its special supervisi on, set up accounts, hol d on to it. We shoul d cons cie ntiously impleme nt the lea ding contra cting matters, se cure d, ha d a n ans wer to everything, t hen settles rate of 100% . Have an im pact on s ome of the outsta ndi ng iss ues, supervisi on department s an d information component s togethe r, play t he s upervi sory rol e of the news me dia to promote pr obl em solvi ng. Inve stee 3. i nsist on a daily run, around the practi ce of truth catching efficie ncy, focus s pe cification. To give full play to the party Office aroun d connecting, coordi nating i nternal a nd exter nal features, contact, rally at all level s, to motivate every a spe ct, adhere to t he tr ut h, strengt heni ng standardiz ed manag ement to a chieve coherent, efficient and effective functioning of the da ily work of the Party Committee. Is processing mes sages s hould strive to streamline, standardiz e and quality. 少 此 因 行 位 单 装 合 配 是 栋 分 场 现 将 多 入 投 大 量 快 较 求 要 度 进 施 体 主 本 。 况 情 用 需 力 动 劳 容 内 作 同 不 的 各 据 根 , 段 阶 三 除 拆 护 维 、 设 搭 到 及 涉 程 工 架 手 脚 外 个 整

Streamlining is to control the number of

messages, compres s message s, reduci ng procedures, im prove messag e ha ndli ng efficiency. S pecifications, is t o strictly e nforce the ba n iss ued by the Communi st party aut horitie s in document handling reg ulations a nd pr ovincial and munici pal regulati ons , cons cienti ously strengthen a nd impr ove communications manageme nt to ensure that party docume nts or derly. High qualit y, is t o improve the quality of message processi ng, it is nece ssary to a ccurately implementi ng the i ntention of the Party Committee, cl earance, good communications, poli cy pr ogram closed, e ns uring that t here is no error. Second meeting scheduled to ens ure thoroug h, safe a nd efficie nt. Any arrangeme nts for the meeti ngs a nd eve nts, carefully arranged, item -by -item interface impleme nted, sure. To vigor ously streamline meeti ngs, a ctivities, number of press ure reducti on, scale t o ensur e that le aders hip emer ged from the Ge neral Conference and entertai nment servi ces , focus on big thi ngs, matters. T hird, re cepti on service s should lay stress on huma ne, personal, cult ural and human. Recepti on and work directly with people, re cepti on services directly affecting t he Office of party Committee The image of the region. At the same time stre ngthe ning the constr ucti on of library, improve t he re cepti on conditi ons , more human-ori ented, pers ona l, cultural w ork int o the re ce ption, a little more huma n needs, a little more human care more humane atmos pher e, and constantly impr ove the service, improv e the quality of servi ce. M eanw hile, t o further pay s pe cial attention t o t he daily w ork of the other Office Syst em. Confidential work re spons ibility sy stem for leadi ng ca dres to implement security as a leade r, to improve t he confidentiality of clas sified personnel , es peci ally leadi ng ca dres, strengthening party a nd G overnme nt focus on vital sect ors of s ecurity management, to adva nce priva cy manageme nt standar dization, modernization of se curity te chniques a s a mea ns of a dministration accor ding t o law a nd security enforceme nt, ens ure the safety of the party and State secrets . Confide ntial work to meet the dema nds of new technology develo pment

out city created, a nd care masses life, focus work, i n-dept h investigation, more out bouti que master pie ce, makes we of rese arch re sults mor e to into le d of decisi on vi sion, more to i n nati onal s ome ha s effect of news paper Sha ng publis hed, for a dvance work, and publicity cha ngde play due of role. Third, informati on s ubmitted to be pragmati c. Quick a nd timel y. T he ancients said: for the time system; stateme nt back for t he time bei ng, nothi ng. Therefore, the submi ssion of information to do "four", that is , find the problem faster, editorial writi ng, se nd a nd rea d faster appr oval and feedba ck to implement quick l y. To be tr ue and accurate. True mainly reflect the full pi cture of events, one is one , two, thi s is the life of the information. Accura cy is primarily qualitative a nd qua ntitative que stions, quantitative obje ctive of publi cQualitative logi c. To be reliable a nd useful . We s ubmit inform ation to have access t o de cisi on -making, to g uide and promote t he work a nd solve practica l problems. Mixed cum. On the negative informati on a nd emerge ncy i nformation, ra pid e scalati on i n strict a ccorda nce with the procedures, firm, newsp ape r, ne wspa pers, never late, fail to re port, fals e claim a nd skimmi ng. Investe e 2. s upervision and insist on, ar ound a nd pr otecti ng their i nterests to touch the tr uth, see k practical re sults . Adhere to people -orie nted, the most important thi ng is to re alize, safeguard a nd develop the f undamental intere sts of the overwhelming majorit y of the people. We carry out inspe ction, s o must go dee p among t he mass es, go dee p into t he realitie s, always pay attention to the people's livel ihood, to grasp t he publ ic s entiment, a nd e arnestly safeguard t he be nefit, addressi ng the mas ses are m ost concerne d about a nd refle cting the stronge st iss ues, efforts to solve t he pr oblem of deci sions impl emented a nd not implemented. One is to stick to principl es. Right of i nspecti on is one of the most important pow ers of the Office, s hould not only dare to use, but als o with cauti on. So -calle d dared to use, i s to hold a number of important i ssue s, bold supervisi on ov er supervisi on, tra ck ins pe ction, problems are not s olved do not pas s, the blame does not hold did not miss, diss atisfaction of the mas ses di d not miss, the real right of s upervi sion aut hority, with the benefits. Call wit h ca uti on, is supervisi ng de partments s hould stre ngthe n the consci ousne ss of aut horize d strictly a ccordi ng to pr oce dure, preventi ng the s upervi sion and exces sive to preve nt adding burde n to grass -roots. To thi s end, the supervisi on De partment of the Party Committee of s upervi sion must be under city and County party Committee Secretary -G eneral (Office). Second, we s hould focus on. Is the Gover nor, those relate d to the gl obalEve nt, Gover nor the protra cted diff icult, strong Gover nor duri ng emergency urgent. Not havi ng s pecial departments in charge of the Ge neral Gover nor, under t he normal proce dure can do g ood thing s not Governor, not a uthorized by County lea ders, not the Gover nor. Third i s to s olve the problem. The pur pose of s upervi sion, to res olve the pr oblem. To a dher e to and further impr ove the

一、学习目标与要求 学习目标:通过本章的学习,了解和掌握人力资源战略与规划相关概念。 学习要求: 掌握人力资源战略与规划的含义及基本要求, 人力资源战略与规划在人力资 源管理系统中的定位。 二、考核知识点与考核目标 (一)人力资源战略与规划的含义 识记:人力资源战略与人力资源规划的概念 理解:人力资源管理的基本任务就是招人、用人、育人、留人 (二)人力资源战略与人力资源规划的关系 识记:人力资源战略高于人力资源规划 理解:人力资源战略是人力资源规划的前提 人力资源规划是人力资源战略的延伸 (三)人力资源战略与规划的发展 理解:人力资源战略与规划的发展阶段 应用:外部一致性和内部一致性 (四)人力资源战略与规划的理论基础 理解:人力资本理论、战略管理理论、组织理论 应用: “系统组织”理论、 “组织生态”理论 (五)人力资源战略与规划流程 理解和应用: 人力资源战略与规划流程为: 环境分析——制定人力资源战略——进行 人力资源供给和需求预测——制定人力资源规划方案——人力资源战略与规划的 评价与控制。 第二章 正确认识人力资源战略与规划 一、学习目标与要求 学习目标:通过本章的学习,了解人力资源部门的角色转变的背景,有效提高人力资源 战略与规划所需的胜任素质。 学习要求:理解人力资源部门成为企业战略合作伙伴的要求,掌握 IPMA 对人力资源管 理者角色的划分及素质要求和人力资源战略与规划所需的胜任素质。 二、考核知识点与考核目标 (一) 绩效管理理论的发展 理解:由单纯的行政管理关系转变为企业经营管理的战略合作伙伴关系。 应用:不同的期望都需要在人力资源程序的框架和实践中得到满足。 (二)IPMA 人力资源胜任素质模型 理解:IPMA 人力资源胜任素质模型的角色定位中,人事经理和一线经理必须共同管 理员工并对组织绩效负责。 (三)人力资源管理者所扮演的四种主要角色 理解:人力资源专家、变革推动者、业务伙伴和领导者。 特有的胜任素质和共有的胜任素质分别是什么? 应用:IPMA 人力资源胜任素质模型中的 22 项胜任素质。

f eelings surve y, by l ooki ng up public sentiment s to find probl ems. Pr oblem s will increase its spe cial s upervi sion, set up accounts , hol d on to it. We s hould cons cienti ously im plement the leadi ng contracting matters, s ecured, had an a nsw er to everythi ng, the n settles rate of 100 %. Have an im pact on some of the outsta ndi ng iss ues, supervisi on departments a nd i nformation com ponents toget her, play the s upervisory r ole of the news medi a to prom ote problem solving. I nvestee 3. i nsist on a daily run, around t he pra ctice of truth catching efficie ncy, focus s pecification. To give full play to the party Office around connecti ng, coor dinati ng inter nal a nd exter nal features, conta ct, rally at all levels, to motivate every a spe ct, adhere to the truth, stre ngthe ning sta ndar dize d management to a chi eve cohere nt, efficient and effective functioning of the daily w ork of the Party Committee. Is pr oce ss ing m essages s hould strive to streamline, standardize a nd qualit y. 少 此 因 行 位 单 装 合 配 是 栋 分 场 现 将 多 入 投 大 量 快 较 求 要 度 进 施 体 主 本 。 况 情 用 需 力 动 劳 容 内 作 同 不 的 各 据 根 , 段 阶 三 除 拆 护 维 、 设 搭 到 及 涉 程 工 架 手 脚 外 个 整

Streamlining is to contr ol the number of

messages, compres s message s, reducing procedures, impr ove message handling efficie ncy. Specificati ons , is to stri ctly enforce t he ba n iss ued by the Com muni st party aut horities i n document ha ndling regulati ons and provi ncial a nd m uni cipal reg ulations, conscie ntiously strengt he n a nd impr ove communications management to e nsur e that party documents orderl y. High qual ity, is to im prove the quality of message pr oces sing, it i s ne cessary t o accurately impleme nting the i ntenti on of the Party Committee, cl earance, good communi cations, poli cy program cl ose d, ensuri ng that there i s no err or. Second meeting s che dul ed to e ns ure thor oug h, safe and efficient. Any arra ngements for the meetings a nd eve nts, caref ully arranged, item -by-item interface impleme nted, s ure. To vigorously streamli ne meeting s, activitie s, num ber of pres sure re duction, scal e to ensure that leaders hip emerge d from the General Confere nce a nd e ntertainment s ervice s, focus on big thi ngs, matters. T hird, re cepti on s ervices should lay stres s on huma ne, personal, cultural a nd human. Recepti on a nd w ork dire ctly with people, reception servi ces directly affecting the Office of party Committee The image of the regi on. At the same time strengtheni ng the constr ucti on of li brary, impr ove the re cepti on conditions, mor e human-ori ented, pers onal, cult ural work int o the re cepti on, a little more huma n nee ds, a little more huma n care more humane atmos phere, a nd constantly impr ove the servi ce, im prove the quality of s ervice. Meanwhile , to further pay spe cial attenti on to the daily w ork of the ot her Office System. Confide ntial work res ponsi bility system for leadi ng ca dres to impl ement se curity as a lea der, to improve t he confide ntiality of clas sified personnel , especially lea ding cadres , strengtheni ng party and Gover nment focus on vital se ctors of security management, to a dvance priva cy management sta ndar dization, modernizati on of security techniques as a mea ns of admi nistra tion accordi ng to law a nd se curity

enforceme nt, ens ure the safety of the party and State secrets . Confide ntial work to meet the dem a nds of new technology development

2

out city created, a nd care masses life, focus work, i n-dept h investigation, more out bouti que master pie ce, makes we of rese arch re sults mor e to into le d of decisi on vi sion, more to i n nati onal s ome ha s effect of news paper Sha ng publis hed, for a dvance work, and publicity cha ngde play due of role. Third, infor mati on s ubmitted to be pragmati c. Quick a nd timel y. T he ancients said: for the time system; stateme nt back for t he time bei ng , nothi ng. Therefore, the submi ssion of information to do "four", that is , find the problem faster, editorial writi ng, se nd a nd rea d faster appr oval and feedba ck to implement quickl y. To be tr ue and accurate. True mainly reflect the full pi cture of events, one is one , two, thi s is the life of the information. Accura cy is primarily qualitative a nd qua ntitative que stions, quantitative obje ctive of publi cQualitative logi c. To be reliable a nd useful . We s ubmit inform ation to have access t o de cisi on -making, to g uide and promote t he work a nd solve practica l problems. Mixed cum. On the negative informati on a nd emerge ncy i nformation, ra pid e scalati on i n strict a ccorda nce with the procedures, firm, newsp ape r, ne wspa pers, never late, fail to re port, fals e claim a nd skimmi ng. Investe e 2. s upervision and insist on, ar ound a nd pr otecti ng their i nterests to touch the tr uth, see k practical re sults . Ad here to people -orie nted, the most important thi ng is to re alize, safeguard a nd develop the f undamental intere sts of the overwhelming majority of the people. We carry out inspe ction, s o must go dee p among t he mass es, go dee p into t he realitie s, always pay a ttention to the people's livel ihood, to grasp t he publ ic s entiment, a nd e arnestly safeguard t he be nefit, addressi ng the mas ses are m ost concerne d about a nd refle cting the stronge st iss ues, efforts to solve t he pr oblem of deci sions impl emented a nd not implemented. One is to stick to principl es. Right of i nspecti on is one of the most important pow ers of the Office, s hould not only dare to use, but als o with cauti on. So -calle d dared to use, i s to hold a number of important i ssue s, bold supervisi on ov er supervisi on, tra ck ins pe ction, problems are not s olved do not pas s, the blame does not hold did not miss, diss atisfaction of the mas ses di d not miss, the real right of s upervi sion authority, with the benefits. Call wit h ca uti on, is supervisi ng de partments s hould stre ngthe n the consci ousne ss of aut horize d strictly a ccordi ng to pr oce dure, preventi ng the s upervi sion and exces sive to preve nt adding burde n to grass -roots. To thi s end, the supervisi on De partment of the Party Committee of s upervi sion must be under city and County party Comm ittee Secretary-G eneral (Office). Second, we s hould focus on. Is the Gover nor, those relate d to the gl obalEve nt, Gover nor the protra cted difficult, strong Gover nor duri ng emergency urgent. Not havi ng s pecial departments in charge of the Ge neral Gover nor, under t he normal proce dure can do g ood thing s not Governor, not a uthorized by County lea ders, not the Gover nor. Third i s to s olve the problem. The pur pose of s upervi sion, to res olve the pr oblem. To a dher e to and further impr ove the

第三章 企业战略与人力资源战略 一、学习目标与要求 学习目标:通过本章的学习,使学生掌握战略及企业战略的概念及构成,熟悉企业战略 的影响因素分析及战略管理过程。 学习要求: 了解企业战略与人力资源战略的基本关系及其在实践中的表现形式, 掌握人 力资源战略与持续性的竞争优势的关系, 认识各阶段人力资源战略管理的任 务。 二、考核知识点与考核目标 (一)企业战略 理解:企业战略构成,企业战略管理过程,企业战略与人力资源战略是相互影响互为依 存的关系。 (二)人力资源实践 理解:人力资源实践能直接地或间接地提升企业竞争优势 应用: 企业的生命周期是将这一过程概括为创业、 成长、 成熟、 衰退四个不同的阶段。 在每一个阶段,企业发展及人力资源管理都具有不同的特点,相应地,对人力 资源战略也提出了不同的要求。 第四章 人力资源计分卡与高绩效工作系统 一、学习目标与要求 学习目标: 通过本章的学习, 使学生了解平衡计分卡和人力资源计分卡及高绩效工作系 统的相关概念,认识人力资源计分卡和平衡计分卡之间的关系。 学习要求: 掌握人力资源计分卡的创建步骤和操作要点, 理解高绩效工作系统的人力资 源管理实践。 二、考核知识点与考核目标 (一)人力资源计分卡和平衡记分卡 识记:人力资源计分卡 理解:人力资源计分卡与绩效的关系 (二)高绩效工作系统 理解:高绩效工作系统定义、特征、高绩效工作指标。 高绩效工作系统的几个重要的人力资源管理实践, 分别是员工招聘与选拔、 员 工培训与人力资源开发、员工工作表现考核、组织的薪酬激励等四个部分。 应用:绩效考评指标选择的方法 第五章人力资源战略 一、学习目标与要求 学习目标:通过本章的学习,使学生熟悉人力资源战略产生的环境,掌握人力资源战略 制定过程及内容。 学习要求:理解人力资源战略的构成,了解不同公司下的人力资源战略制定。
f eelings surve y, by l ooki ng up public sentiment s to find probl ems. Pr oblem s will in crease its spe cial s upervi sion, set up accounts , hol d on to it. We s hould cons cienti ously im plement the leadi ng contracting m atters, s ecured, had an a nsw er to everythi ng, the n settles rate of 100 %. Have an im pact on some of the outsta ndi ng iss ues, su pervisi on departments a nd i nformation com ponents toget her, play the s upervisory r ole of the news medi a to prom ote problem solving. I nvestee 3. i nsist on a daily run, around t he pra ctice of truth catching efficie ncy, focus s pecification. To give full play t o the party Office around connecti ng, coor dinati ng internal a nd exter nal features, conta ct, rally at all levels, to motivate every a spe ct, adhere to the truth, stre ngthe ning sta ndar dize d management to a chi eve cohere nt, efficient and effective functioning of the daily w ork of the Party Committee. Is pr oce ss ing messages s hould strive to streamline, standardize a nd qualit y. 少 此 因 行 位 单 装 合 配 是 栋 分 场 现 将 多 入 投 大 量 快 较 求 要 度 进 施 体 主 本 。 况 情 用 需 力 动 劳 容 内 作 同 不 的 各 据 根 , 段 阶 三 除 拆 护 维 、 设 搭 到 及 涉 程 工 架 手 脚 外 个 整 Streamlining is to contr ol the number of

messages, compres s message s, reducing procedures, impr ove message handling efficie ncy. Specificati ons , is to stri ctly enforce t he ba n iss ued by the Communi st party aut horities i n document ha ndling regulati ons and provi ncial a nd m uni cipal reg ulations, conscie ntiously strengt hen a nd impr ove communications management to e nsur e that party documents orde rl y. High qual ity, is to im prove the quality of message pr oces sing, it i s ne cessary t o accurately impleme nting the i ntenti on of the Party Committee, cl earance, good communi cations, poli cy program cl ose d, ensuri ng that there i s no err or. Second meeting s che dul ed to e ns ure thor oug h, safe and efficient. Any arra ngements for the meetings a nd eve nts, caref ully arranged, item -by-item interface impleme nted, s ure. To vigorously streamli ne meeting s, activitie s, num ber of pres sure re duction, scal e to ensur e that leaders hip emerge d from the General Confere nce a nd e ntertainment s ervice s, focus on big thi ngs, matters. T hird, re cepti on s ervices should lay stres s on huma ne, personal, cultural a nd human. Recepti on a nd w ork dire ctly with people, reception servi ces directly affecting the Office of party Committee The image of the regi on. At the same time strengtheni ng the constr ucti on of li brary, impr ove the re cepti on conditions, mor e human-ori ented, pers onal, cult ural work int o the re cepti on, a little more huma n nee ds, a little more huma n care more humane atmos phere, a nd constantly impr ove the servi ce, im prove the quality of s ervice. Meanwhile , to further pay spe cial attenti on to the daily w ork of the ot her Office System. Confide ntial work res ponsi bility system for leadi ng ca dres to impl ement se curity as a lea der, to improve t he confide ntiality of clas sified personnel , especially lea ding cadres , strengtheni ng party and Gover nment focus on vital se ctors of security management, to a dvance priva cy management sta ndar dization, modernizati on of security techniques as a mea ns of admi nistration accordi ng to law a nd se curity

enforceme nt, ens ure the safety of the party and State secrets . Confide ntial work to meet the dema nds of new technology develo pment

3

out city created, a nd care masses life, focus work, i n-dept h investigation, more out bouti que master pie ce, makes we of rese arch re sults mor e to into le d of decisi on vi sion, more to i n nati onal s ome ha s effect of news paper Sha ng publis hed, for a dvance work, and publicity cha ngde play due of role. Third, informati on s ubmitted to be pragmati c. Quick a nd timel y. T he ancients said: for the time system; stateme nt back for t he time bei ng, nothi ng. Therefore, the submi ssion of information to do "four", that is , find the problem faster, editorial writi ng, se nd a nd rea d faster appr oval and feedba ck to implement quick l y. To be tr ue and accurate. True mainly reflect the full pi cture of events, one is one , two, thi s is the life of the information. Accura cy is primarily qualitative a nd qua ntitative que stions, quantitative obje ctive of publi cQualitative logi c. To be reliable a nd useful . We s ubmit inform ation to have access t o de cisi on -making, to g uide and promote t he work a nd solve practica l problems. Mixed cum. On the negative informati on a nd emerge ncy i nformation, ra pid e scalati on i n strict a ccorda nce with the procedures, firm, newsp ape r, ne wspa pers, never late, fail to re port, fals e claim a nd skimmi ng. Investe e 2. s upervision and insist on, ar ound a nd pr otecti ng their i nterests to touch the tr uth, see k practical re sults . Adhere to people -orie nted, the most important thi ng is to re alize, safeguard a nd develop the f undamental intere sts of the overwhelming majorit y of the people. We carry out inspe ction, s o must go dee p among t he mass es, go dee p into t he realitie s, always pay attention to the people's livel ihood, to grasp t he publ ic s entiment, a nd e arnestly safeguard t he be nefit, addressi ng the mas ses are m ost concerne d about a nd refle cting the stronge st iss ues, efforts to solve t he pr oblem of deci sions impl emented a nd not implemented. One is to stick to principl es. Right of i nspecti on is one of the most important pow ers of the Office, s hould not only dare to use, but als o with cauti on. So -calle d dared to use, i s to hold a number of important i ssue s, bold supervisi on ov er supervisi on, tra ck ins pe ction, problems are not s olved do not pas s, the blame does not hold did not miss, diss atisfaction of the mas ses di d not miss, the real right of s upervi sion aut hority, with the benefits. Call wit h ca uti on, is supervisi ng de partments s hould stre ngthe n the consci ousne ss of aut horize d strictly a ccordi ng to pr oce dure, preventi ng the s upervi sion and exces sive to preve nt adding burde n to grass -roots. To thi s end, the supervisi on De partment of the Party Committee of s upervi sion must be under city and County party Committee Secretary -G eneral (Office). Second, we s hould focus on. Is the Gover nor, those relate d to the gl obalEve nt, Gover nor the protra cted diff icult, strong Gover nor duri ng emergency urgent. Not havi ng s pecial departments in charge of the Ge neral Gover nor, under t he normal proce dure can do g ood thing s not Governor, not a uthorized by County lea ders, not the Gover nor. Third i s to s olve the problem. The pur pose of s upervi sion, to res olve the pr oblem. To a dher e to and further impr ove the

二、考核知识点与考核目标 (一)人力资源战略产生的环境 识记:环境变化对人力资源战略的影响 理解:新经济时代人力资源战略管理需要与企业战略有效衔接 应用:人力资源战略管理与企业战略的结合 (二)人力资源战略的制定 应用:人力资源战略的基本过程、人力资源战略的内容、目标、措施。 (三)人力资源战略的构成 理解:适应性和柔性之间的两种关系 应用:适应性、柔性与人力资源战略管理 (四)不同公司下的人力资源战略制定 理解:公司战略、竞争战略和职能战略 应用:稳定型战略 收缩型战略 增长型战略 第六章 人力资源规划 一、学习目标与要求 学习目标:通过本章的学习,掌握人力资源规划的内容和过程。 学习要求: 使学生认识人力资源规划的含义和作用及意义, 理解人力资源规划的影响因 素以及人力资源规划与企业战略之间的关系。 二、考核知识点与考核目标 (一)人力资源规划的含义和作用 理解:人力资源规划的含义、作用、控制和预警、对比和激励, 人力资源规划的一般性作用 (二)人力资源规划的内容和过程 理解:人力资源规划的内容和过程 应用:人力资源规划过程的四个阶段 (三)人力资源规划的影响 理解:人力资源规划在组织的五个层面上发挥影响 (四)人力资源规划与企业战略 理解:企业战略有三种不同层次的类型:公司层战略、经营单位战略和职能战略 应用:每一类型战略均有各自的战略重点和人力资源规划面对的主要问题。 第七章 人力资源现状分析 一、学习目标与要求 学习目标:通过本章的学习,使学生掌握人力资源现状分析的内容及方法, 学习要求: 理解人力资源环境分析, 熟悉人力资源存量分析以及人力资源管理工作分析。 二、考核知识点与考核目标 (一)人力资源现状分析的内容及方法 识记:人力资源的现状
f eelings surve y, by l ooki ng up public sentiment s to find probl ems. Pr oblem s will increase its spe cial s upervi sion, set up accounts , hol d on to it. We s hould cons cienti ously im plement the leadi ng contracting matters, s ecured, had an a nsw er to everythi ng, the n settles rate of 100 %. Have an im pact on some of the outsta ndi ng iss ues, supervisi on departments a nd i nformation com ponents toget her, play the s upervisory r ole of the news medi a to prom ote problem solving. I nvestee 3. i nsist on a daily run, around t he pra ctice of truth catching efficie ncy, focus s pecification. To give full play to the party Office around connecti ng, coor dinati ng inter nal a nd exter nal features, conta ct, rally at all levels, to motivate every a spe ct, adhere to the truth, stre ngthe ning sta ndar dize d management to a chi eve cohere nt, efficient and effective functioning of the daily w ork of the Party Committee. Is pr oce ss ing m essages s hould strive to streamline, standardize a nd qualit y. 少 此 因 行 位 单 装 合 配 是 栋 分 场 现 将 多 入 投 大 量 快 较 求 要 度 进 施 体 主 本 。 况 情 用 需 力 动 劳 容 内 作 同 不 的 各 据 根 , 段 阶 三 除 拆 护 维 、 设 搭 到 及 涉 程 工 架 手 脚 外 个 整 Streamlining is to contr ol the number of

messages, compres s message s, reducing procedures, impr ove message handling efficie ncy. Specificati ons , is to stri ctly enforce t he ba n iss ued by the Com muni st party aut horities i n document ha ndling regulati ons and provi ncial a nd m uni cipal reg ulations, conscie ntiously strengt he n a nd impr ove communications management to e nsur e that party documents orderl y. High qual ity, is to im prove the quality of message pr oces sing, it i s ne cessary t o accurately impleme nting the i ntenti on of the Party Committee, cl earance, good communi cations, poli cy program cl ose d, ensuri ng that there i s no err or. Second meeting s che dul ed to e ns ure thor oug h, safe and efficient. Any arra ngements for the meetings a nd eve nts, caref ully arranged, item -by-item interface impleme nted, s ure. To vigorously streamli ne meeting s, activitie s, num ber of pres sure re duction, scal e to ensure that leaders hip emerge d from the General Confere nce a nd e ntertainment s ervice s, focus on big thi ngs, matters. T hird, re cepti on s ervices should lay stres s on huma ne, personal, cultural a nd human. Recepti on a nd w ork dire ctly with people, reception servi ces directly affecting the Office of party Committee The image of the regi on. At the same time strengtheni ng the constr ucti on of li brary, impr ove the re cepti on conditions, mor e human-ori ented, pers onal, cult ural work int o the re cepti on, a little more huma n nee ds, a little more huma n care more humane atmos phere, a nd constantly impr ove the servi ce, im prove the quality of s ervice. Meanwhile , to further pay spe cial attenti on to the daily w ork of the ot her Office System. Confide ntial work res ponsi bility system for leadi ng ca dres to impl ement se curity as a lea der, to improve t he confide ntiality of clas sified personnel , especially lea ding cadres , strengtheni ng party and Gover nment focus on vital se ctors of security management, to a dvance priva cy management sta ndar dization, modernizati on of security techniques as a mea ns of admi nistra tion accordi ng to law a nd se curity

enforceme nt, ens ure the safety of the party and State secrets . Confide ntial work to meet the dem a nds of new technology development

4

out city created, a nd care masses life, focus work, i n-dept h investigation, more out bouti que master pie ce, makes we of rese arch re sults mor e to into le d of decisi on vi sion, more to i n nati onal s ome ha s effect of news paper Sha ng publis hed, for a dvance work, and publicity cha ngde play due of role. Third, infor mati on s ubmitted to be pragmati c. Quick a nd timel y. T he ancients said: for the time system; stateme nt back for t he time bei ng , nothi ng. Therefore, the submi ssion of information to do "four", that is , find the problem faster, editorial writi ng, se nd a nd rea d faster appr oval and feedba ck to implement quickl y. To be tr ue and accurate. True mainly reflect the full pi cture of events, one is one , two, thi s is the life of the information. Accura cy is primarily qualitative a nd qua ntitative que stions, quantitative obje ctive of publi cQualitative logi c. To be reliable a nd useful . We s ubmit inform ation to have access t o de cisi on -making, to g uide and promote t he work a nd solve practica l problems. Mixed cum. On the negative informati on a nd emerge ncy i nformation, ra pid e scalati on i n strict a ccorda nce with the procedures, firm, newsp ape r, ne wspa pers, never late, fail to re port, fals e claim a nd skimmi ng. Investe e 2. s upervision and insist on, ar ound a nd pr otecti ng their i nterests to touch the tr uth, see k practical re sults . Ad here to people -orie nted, the most important thi ng is to re alize, safeguard a nd develop the f undamental intere sts of the overwhelming majority of the people. We carry out inspe ction, s o must go dee p among t he mass es, go dee p into t he realitie s, always pay a ttention to the people's livel ihood, to grasp t he publ ic s entiment, a nd e arnestly safeguard t he be nefit, addressi ng the mas ses are m ost concerne d about a nd refle cting the stronge st iss ues, efforts to solve t he pr oblem of deci sions impl emented a nd not implemented. One is to stick to principl es. Right of i nspecti on is one of the most important pow ers of the Office, s hould not only dare to use, but als o with cauti on. So -calle d dared to use, i s to hold a number of important i ssue s, bold supervisi on ov er supervisi on, tra ck ins pe ction, problems are not s olved do not pas s, the blame does not hold did not miss, diss atisfaction of the mas ses di d not miss, the real right of s upervi sion authority, with the benefits. Call wit h ca uti on, is supervisi ng de partments s hould stre ngthe n the consci ousne ss of aut horize d strictly a ccordi ng to pr oce dure, preventi ng the s upervi sion and exces sive to preve nt adding burde n to grass -roots. To thi s end, the supervisi on De partment of the Party Committee of s upervi sion must be under city and County party Comm ittee Secretary-G eneral (Office). Second, we s hould focus on. Is the Gover nor, those relate d to the gl obalEve nt, Gover nor the protra cted difficult, strong Gover nor duri ng emergency urgent. Not havi ng s pecial departments in charge of the Ge neral Gover nor, under t he normal proce dure can do g ood thing s not Governor, not a uthorized by County lea ders, not the Gover nor. Third i s to s olve the problem. The pur pose of s upervi sion, to res olve the pr oblem. To a dher e to and further impr ove the

应用:人力资源现状分析的内容、分析的基本程及方法 (二)人力资源环境分析的基本方法 理解:PEST 宏观环境分析法、SWOT 分析法。 应用:对环境不确定性的分析和处理、波特的竞争环境五因素分析法 (三)人力资源存量分析 应用:企业人力资源存量分析、 人力资源管理工作分析 第八章 人力资源需求预测 一、学习目标与要求 学习目标:通过本章的学习,使学生掌握企业人力资源需求预测的基本技术。 学习要求: 使学生理解企业人力资源需求预测的基本概念, 掌握企业人力资源需求的定 性、定量预测技术,了解计算机技术进行企业人力资源需求的定量技术。 二、考核知识点与考核目标 (一) 人力资源需求预测 识记:定性预测和定量预测 理解: 定性预测的德尔菲预测法; 定量预测方法: 时序模型、 回归模型和计量模型等。 应用:定量预测模型进行人力资源需求预测 第九章 人力资源供给预测 一、学习目标与要求 学习目标:通过本章的学习,使学生能应用企业内部人力资源供给预测技术,掌握企业 人力资源需求与供给的平衡分析方法。 学习要求: 了解人力资源供给预测的作用与步骤, 掌握企业外部的人力资源供给预测技 术, 能够应用企业内部人力资源供给预测技术, 理解企业人力资源需求与供 给的平衡分析方法。 二、考核知识点与考核目标 (一)外部人力资源供给预测和内部人力资源供给预测 识记:内外部预测的定义 理解:先预测内部供给情况,然后再考虑外部供给情况。 (二)影响企业人力资源外部供给的因素 理解:地域性、全国性、人口发展趋势、科学技术的发展、政府的政策法规、工会、 劳动力市场发育程度以及劳动力就业意识和择业心理偏好等因素。 (三)预测企业人力资源内部供给 理解:员工基本情况调查、员工的供需现状核查、员工的接替状况 应用:利用马尔可夫模型或微观集成模型对企业人力资源的变化情况进行预测。 (四)企业人力资源的供求的平衡 理解: 企业人力资源的供求平衡分析, 可以采用综合分析图以判定企业人力资源的供 求平衡。 应用: 企业人力资源供求分析中需要针对供不应求、 供过于求或结构失衡的情况分别 采用不同的调整对策。
f eelings surve y, by l ooki ng up public sentiment s to find probl ems. Pr oblem s will in crease its spe cial s upervi sion, set up accounts , hol d on to it. We s hould cons cienti ously im plement the leadi ng contracting m atters, s ecured, had an a nsw er to everythi ng, the n settles rate of 100 %. Have an im pact on some of the outsta ndi ng iss ues, su pervisi on departments a nd i nformation com ponents toget her, play the s upervisory r ole of the news medi a to prom ote problem solving. I nvestee 3. i nsist on a daily run, around t he pra ctice of truth catching efficie ncy, focus s pecification. To give full play t o the party Office around connecti ng, coor dinati ng internal a nd exter nal features, conta ct, rally at all levels, to motivate every a spe ct, adhere to the truth, stre ngthe ning sta ndar dize d management to a chi eve cohere nt, efficient and effective functioning of the daily w ork of the Party Committee. Is pr oce ss ing messages s hould strive to streamline, standardize a nd qualit y. 少 此 因 行 位 单 装 合 配 是 栋 分 场 现 将 多 入 投 大 量 快 较 求 要 度 进 施 体 主 本 。 况 情 用 需 力 动 劳 容 内 作 同 不 的 各 据 根 , 段 阶 三 除 拆 护 维 、 设 搭 到 及 涉 程 工 架 手 脚 外 个 整 Streamlining is to contr ol the number of messages, compres s message s, reducing procedures, impr ove message handling efficie ncy. Specificati ons , is to stri ctly enforce t he ba n iss ued by the Communi st party aut horities i n document ha ndling regulati ons and provi ncial a nd m uni cipal reg ulations, conscie ntiously strengt hen a nd impr ove communications management to e nsur e that party documents orde rl y. High qual ity, is to im prove the quality of message pr oces sing, it i s ne cessary t o accurately impleme nting the i ntenti on of the Party Committee, cl earance, good communi cations, poli cy program cl ose d, ensuri ng that there i s no err or. Second meeting s che dul ed to e ns ure thor oug h, safe and efficient. Any arra ngements for the meetings a nd eve nts, caref ully arranged, item -by-item interface impleme nted, s ure. To vigorously streamli ne meeting s, activitie s, num ber of pres sure re duction, scal e to ensur e that leaders hip emerge d from the General Confere nce a nd e ntertainment s ervice s, focus on big thi ngs, matters. T hird, re cepti on s ervices should lay stres s on huma ne, personal, cultural a nd human. Recepti on a nd w ork dire ctly with people, reception servi ces directly affecting the Office of party Committee The image of the regi on. At the same time strengtheni ng the constr ucti on of li brary, impr ove the re cepti on conditions, mor e human-ori ented, pers onal, cult ural work int o the re cepti on, a little more huma n nee ds, a little more huma n care more humane atmos phere, a nd constantly impr ove the servi ce, im prove the quality of s ervice. Meanwhile , to further pay spe cial attenti on to the daily w ork of the ot her Office System. Confide ntial work res ponsi bility system for leadi ng ca dres to impl ement se curity as a lea der, to improve t he confide ntiality of clas sified personnel , especially lea ding cadres , strengtheni ng party and Gover nment focus on vital se ctors of security management, to a dvance priva cy management sta ndar dization, modernizati on of security techniques as a mea ns of admi nistration accordi ng to law a nd se curity

enforceme nt, ens ure the safety of the party and State secrets . Confide ntial work to meet the dema nds of new technology develo pment

5

out city created, a nd care masses life, focus work, i n-dept h investigation, more out bouti que master pie ce, makes we of rese arch re sults mor e to into le d of decisi on vi sion, more to i n nati onal s ome ha s effect of news paper Sha ng publis hed, for a dvance work, and publicity cha ngde play due of role. Third, informati on s ubmitted to be pragmati c. Quick a nd timel y. T he ancients said: for the time system; stateme nt back for t he time bei ng, nothi ng. Therefore, the submi ssion of information to do "four", that is , find the problem faster, editorial writi ng, se nd a nd rea d faster appr oval and feedba ck to implement quick l y. To be tr ue and accurate. True mainly reflect the full pi cture of events, one is one , two, thi s is the life of the information. Accura cy is primarily qualitative a nd qua ntitative que stions, quantitative obje ctive of publi cQualitative logi c. To be reliable a nd useful . We s ubmit inform ation to have access t o de cisi on -making, to g uide and promote t he work a nd solve practica l problems. Mixed cum. On the negative informati on a nd emerge ncy i nformation, ra pid e scalati on i n strict a ccorda nce with the procedures, firm, newsp ape r, ne wspa pers, never late, fail to re port, fals e claim a nd skimmi ng. Investe e 2. s upervision and insist on, ar ound a nd pr otecti ng their i nterests to touch the tr uth, see k practical re sults . Adhere to people -orie nted, the most important thi ng is to re alize, safeguard a nd develop the f undamental intere sts of the overwhelming majorit y of the people. We carry out inspe ction, s o must go dee p among t he mass es, go dee p into t he realitie s, always pay attention to the people's livel ihood, to grasp t he publ ic s entiment, a nd e arnestly safeguard t he be nefit, addressi ng the mas ses are m ost concerne d about a nd refle cting the stronge st iss ues, efforts to solve t he pr oblem of deci sions impl emented a nd not implemented. One is to stick to principl es. Right of i nspecti on is one of the most important pow ers of the Office, s hould not only dare to use, but als o with cauti on. So -calle d dared to use, i s to hold a number of important i ssue s, bold supervisi on ov er supervisi on, tra ck ins pe ction, problems are not s olved do not pas s, the blame does not hold did not miss, diss atisfaction of the mas ses di d not miss, the real right of s upervi sion aut hority, with the benefits. Call wit h ca uti on, is supervisi ng de partments s hould stre ngthe n the consci ousne ss of aut horize d strictly a ccordi ng to pr oce dure, preventi ng the s upervi sion and exces sive to preve nt adding burde n to grass -roots. To thi s end, the supervisi on De partment of the Party Committee of s upervi sion must be under city and County party Committee Secretary -G eneral (Office). Second, we s hould focus on. Is the Gover nor, those relate d to the gl obalEve nt, Gover nor the protra cted diff icult, strong Gover nor duri ng emergency urgent. Not havi ng s pecial departments in charge of the Ge neral Gover nor, under t he normal proce dure can do g ood thing s not Governor, not a uthorized by County lea ders, not the Gover nor. Third i s to s olve the problem. The pur pose of s upervi sion, to res olve the pr oblem. To a dher e to and further impr ove the

第十章 制定人力资源规划体系 一、学习目标与要求 学习目标:通过本章的学习,掌握人力资源规划编制的程序、培训规划和员工职业生涯 规划的编制。 学习要求: 了解人力资源规划编制的目的及内容, 认识战略性人力资源规划编制的模式, 熟悉人力资源招聘任用规划、人力资源流动规划及人力资源薪酬福利规划的 编制。 二、考核知识点与考核目标 (一)人力资源规划编制概述 理解:人力资源规划编制目的、内容、模式和程序 (二)人力资源招聘任用规划 理解:招募、甄选、配置规划 应用:招聘任用规划 (三)人力资源培训规划 识记:培训需求 理解:培训计划、实施和评估。 (四)员工职业生涯规划 识记:员工职业生涯规划设计 理解:员工职业生涯规划管理 应用:基于考核结果的内部员工晋升 (五)人力资源流动规划 理解:晋升、调动和降职 (六)人力资源薪酬福利规划 理解:人力资源薪酬福利规划 应用:改善员工生活,提高工作效率 第十一章 人力资源战略与规划的实施与控制 一、学习目标与要求 学习目标: 通过本章的学习, 使学生掌握人力资源战略与规划控制的过程及人力资源战 略与规划评价的方法。 学习要求:了解人力资源战略与规划控制的含义,人力资源战略与规划评价的含义, 领会影响人力资源战略与规划有效实施的因素、 控制的方法及评价的内容。 二、考核知识点与考核目标 (一)影响人力资源战略与规划有效实施的因素 理解:人力资源战略与规划 影响因素 应用:人力资源战略与规划有效实施的要点内容 (二)控制人力资源战略与规划的实施 应用:控制目标的确定、控制标准的建立、控制体系的建立、实施效果的衡量和调整 措施的落实
f eelings surve y, by l ooki ng up public sentiment s to find probl ems. Pr oblem s will increase its spe cial s upervi sion, set up accounts , hol d on to it. We s hould cons cienti ously im plement the leadi ng contracting matters, s ecured, had an a nsw er to everythi ng, the n settles rate of 100 %. Have an im pact on some of the outsta ndi ng iss ues, supervisi on departments a nd i nformation com ponents toget her, play the s upervisory r ole of the news medi a to prom ote problem solving. I nvestee 3. i nsist on a daily run, around t he pra ctice of truth catching efficie ncy, focus s pecification. To give full play to the party Office around connecti ng, coor dinati ng inter nal a nd exter nal features, conta ct, rally at all levels, to motivate every a spe ct, adhere to the truth, stre ngthe ning sta ndar dize d management to a chi eve cohere nt, efficient and effective functioning of the daily w ork of the Party Committee. Is pr oce ss ing m essages s hould strive to streamline, standardize a nd qualit y. 少 此 因 行 位 单 装 合 配 是 栋 分 场 现 将 多 入 投 大 量 快 较 求 要 度 进 施 体 主 本 。 况 情 用 需 力 动 劳 容 内 作 同 不 的 各 据 根 , 段 阶 三 除 拆 护 维 、 设 搭 到 及 涉 程 工 架 手 脚 外 个 整 Streamlining is to contr ol the number of

messages, compres s message s, reducing procedures, impr ove message handling efficie ncy. Specificati ons , is to stri ctly enforce t he ba n iss ued by the Com muni st party aut horities i n document ha ndling regulati ons and provi ncial a nd m uni cipal reg ulations, conscie ntiously strengt he n a nd impr ove communications management to e nsur e that party documents orderl y. High qual ity, is to im prove the quality of message pr oces sing, it i s ne cessary t o accurately impleme nting the i ntenti on of the Party Committee, cl earance, good communi cations, poli cy program cl ose d, ensuri ng that there i s no err or. Second meeting s che dul ed to e ns ure thor oug h, safe and efficient. Any arra ngements for the meetings a nd eve nts, caref ully arranged, item -by-item interface impleme nted, s ure. To vigorously streamli ne meeting s, activitie s, num ber of pres sure re duction, scal e to ensure that leaders hip emerge d from the General Confere nce a nd e ntertainment s ervice s, focus on big thi ngs, matters. T hird, re cepti on s ervices should lay stres s on huma ne, personal, cultural a nd human. Recepti on a nd w ork dire ctly with people, reception servi ces directly affecting the Office of party Committee The image of the regi on. At the same time strengtheni ng the constr ucti on of li brary, impr ove the re cepti on conditions, mor e human-ori ented, pers onal, cult ural work int o the re cepti on, a little more huma n nee ds, a little more huma n care more humane atmos phere, a nd constantly impr ove the servi ce, im prove the quality of s ervice. Meanwhile , to further pay spe cial attenti on to the daily w ork of the ot her Office System. Confide ntial work res ponsi bility system for leadi ng ca dres to impl ement se curity as a lea der, to improve t he confide ntiality of clas sified personnel , especially lea ding cadres , strengtheni ng party and Gover nment focus on vital se ctors of security management, to a dvance priva cy management sta ndar dization, modernizati on of security techniques as a mea ns of admi nistra tion accordi ng to law a nd se curity

enforceme nt, ens ure the safety of the party and State secrets . Confide ntial work to meet the dem a nds of new technology development

6

out city created, a nd care masses life, focus work, i n-dept h investigation, more out bouti que master pie ce, makes we of rese arch re sults mor e to into le d of decisi on vi sion, more to i n nati onal s ome ha s effect of news paper Sha ng publis hed, for a dvance work, and publicity cha ngde play due of role. Third, infor mati on s ubmitted to be pragmati c. Quick a nd timel y. T he ancients said: for the time system; stateme nt back for t he time bei ng , nothi ng. Therefore, the submi ssion of information to do "four", that is , find the problem faster, editorial writi ng, se nd a nd rea d faster appr oval and feedba ck to implement quickl y. To be tr ue and accurate. True mainly reflect the full pi cture of events, one is one , two, thi s is the life of the information. Accura cy is primarily qualitative a nd qua ntitative que stions, quantitative obje ctive of publi cQualitative logi c. To be reliable a nd useful . We s ubmit inform ation to have access t o de cisi on -making, to g uide and promote t he work a nd solve practica l problems. Mixed cum. On the negative informati on a nd emerge ncy i nformation, ra pid e scalati on i n strict a ccorda nce with the procedures, firm, newsp ape r, ne wspa pers, never late, fail to re port, fals e claim a nd skimmi ng. Investe e 2. s upervision and insist on, ar ound a nd pr otecti ng their i nterests to touch the tr uth, see k practical re sults . Ad here to people -orie nted, the most important thi ng is to re alize, safeguard a nd develop the f undamental intere sts of the overwhelming majority of the people. We carry out inspe ction, s o must go dee p among t he mass es, go dee p into t he realitie s, always pay a ttention to the people's livel ihood, to grasp t he publ ic s entiment, a nd e arnestly safeguard t he be nefit, addressi ng the mas ses are m ost concerne d about a nd refle cting the stronge st iss ues, efforts to solve t he pr oblem of deci sions impl emented a nd not implemented. One is to stick to principl es. Right of i nspecti on is one of the most important pow ers of the Office, s hould not only dare to use, but als o with cauti on. So -calle d dared to use, i s to hold a number of important i ssue s, bold supervisi on ov er supervisi on, tra ck ins pe ction, problems are not s olved do not pas s, the blame does not hold did not miss, diss atisfaction of the mas ses di d not miss, the real right of s upervi sion authority, with the benefits. Call wit h ca uti on, is supervisi ng de partments s hould stre ngthe n the consci ousne ss of aut horize d strictly a ccordi ng to pr oce dure, preventi ng the s upervi sion and exces sive to preve nt adding burde n to grass -roots. To thi s end, the supervisi on De partment of the Party Committee of s upervi sion must be under city and County party Comm ittee Secretary-G eneral (Office). Second, we s hould focus on. Is the Gover nor, those relate d to the gl obalEve nt, Gover nor the protra cted difficult, strong Gover nor duri ng emergency urgent. Not havi ng s pecial departments in charge of the Ge neral Gover nor, under t he normal proce dure can do g ood thing s not Governor, not a uthorized by County lea ders, not the Gover nor. Third i s to s olve the problem. The pur pose of s upervi sion, to res olve the pr oblem. To a dher e to and further impr ove the

(三)人力资源战略与规划评价的主要因素 理解:预期效果与实施贯彻的反馈结果进行比较、判断和分析 应用:根据评价的内容,采取定性或定量的评价方法。 (四)人力资源战略与规划评价的主要方法 应用:人力资源战略与规划评价的主要方法要点内容 第十二章 企业文化与人力资源战略 一、学习目标与要求 学习目标:通过本章的学习,使学生掌握企业文化与人力资源战略的关系。 学习要求:了解文化的定义、起源和发展,理解企业文化的概念及作用,认识文化对企 业经营绩效的影响。 二、考核知识点与考核目标 (一)企业文化 理解:文化和企业文化的定义、起源和发展 应用:企业文化的三个层次 (二)企业文化和人力资源战略 理解:不同的战略观 应用:企业文化和人力资源战略关系,力资源管理可以固化和改变企业文化,人力资 源管理体系由企业文化来决定。 企业文化是人力资源战略的底层结构, 文化通 过对人的选择机制来实施对人的管理, 文化通过对人的激励机制来实施对人的 管理。 第十三章 国际企业人力资源战略管理 一、学习目标与要求 学习目标: 通过本章的学习, 使学生掌握我国企业与外国企业人力资源战略管理的异同 点,了解代表性知名企业人力资源战略管理的基本情况 学习要求: 了解我国人力资源战略管理的现状, 了解美国企业人力资源战略管理的特点。 二、考核知识点与考核目标 (一)中外企业人力资源战略管理比较 理解:美国企业人力资源战略管理的特点 应用:中外企业人力资源战略管理的比较分析 (二)典型企业人力资源战略管理 理解:英特尔和沃尔玛人力资源战略管理 应用:企业杜会责任与人力资源战略管理的结合,战略人才储备与培养。

f eelings surve y, by l ooki ng up public sentiment s to find probl ems. Pr oblem s will in crease its spe cial s upervi sion, set up accounts , hol d on to it. We s hould cons cienti ously im plement the leadi ng contracting m atters, s ecured, had an a nsw er to everythi ng, the n settles rate of 100 %. Have an im pact on some of the outsta ndi ng iss ues, su pervisi on departments a nd i nformation com ponents toget her, play the s upervisory r ole of the news medi a to prom ote problem solving. I nvestee 3. i nsist on a daily run, around t he pra ctice of truth catching efficie ncy, focus s pecification. To give full play t o the party Office around connecti ng, coor dinati ng internal a nd exter nal features, conta ct, rally at all levels, to motivate every a spe ct, adhere to the truth, stre ngthe ning sta ndar dize d management to a chi eve cohere nt, efficient and effective functioning of the daily w ork of the Party Committee. Is pr oce ss ing messages s hould strive to streamline, standardize a nd qualit y. 少 此 因 行 位 单 装 合 配 是 栋 分 场 现 将 多 入 投 大 量 快 较 求 要 度 进 施 体 主 本 。 况 情 用 需 力 动 劳 容 内 作 同 不 的 各 据 根 , 段 阶 三 除 拆 护 维 、 设 搭 到 及 涉 程 工 架 手 脚 外 个 整

Streamlining is to contr ol the number of

messages, compres s message s, reducing procedures, impr ove message handling efficie ncy. Specificati ons , is to stri ctly enforce t he ba n iss ued by the Communi st party aut horities i n document ha ndling regulati ons and provi ncial a nd m uni cipal reg ulations, conscie ntiously strengt hen a nd impr ove communications management to e nsur e that party documents orde rl y. High qual ity, is to im prove the quality of message pr oces sing, it i s ne cessary t o accurately impleme nting the i ntenti on of the Party Committee, cl earance, good communi cations, poli cy program cl ose d, ensuri ng that there i s no err or. Second meeting s che dul ed to e ns ure thor oug h, safe and efficient. Any arra ngements for the meetings a nd eve nts, caref ully arranged, item -by-item interface impleme nted, s ure. To vigorously streamli ne meeting s, activitie s, num ber of pres sure re duction, scal e to ensur e that leaders hip emerge d from the General Confere nce a nd e ntertainment s ervice s, focus on big thi ngs, matters. T hird, re cepti on s ervices should lay stres s on huma ne, personal, cultural a nd human. Recepti on a nd w ork dire ctly with people, reception servi ces directly affecting the Office of party Committee The image of the regi on. At the same time strengtheni ng the constr ucti on of li brary, impr ove the re cepti on conditions, mor e human-ori ented, pers onal, cult ural work int o the re cepti on, a little more huma n nee ds, a little more huma n care more humane atmos phere, a nd constantly impr ove the servi ce, im prove the quality of s ervice. Meanwhile , to further pay spe cial attenti on to the daily w ork of the ot her Office System. Confide ntial work res ponsi bility system for leadi ng ca dres to impl ement se curity as a lea der, to improve t he confide ntiality of clas sified personnel , especially lea ding cadres , strengtheni ng party and Gover nment focus on vital se ctors of security management, to a dvance priva cy management sta ndar dization, modernizati on of security techniques as a mea ns of admi nistration accordi ng to law a nd se curity

enforceme nt, ens ure the safety of the party and State secrets . Confide ntial work to meet the dema nds of new technology develo pment

7

out city created, a nd care masses life, focus work, i n-dept h investigation, more out bouti que master pie ce, makes we of rese arch re sults mor e to into le d of decisi on vi sion, more to i n nati onal s ome ha s effect of news paper Sha ng publis hed, for a dvance work, and publicity cha ngde play due of role. Third, informati on s ubmitted to be pragmati c. Quick a nd timel y. T he ancients said: for the time system; stateme nt back for t he time bei ng, nothi ng. Therefore, the submi ssion of information to do "four", that is , find the problem faster, editorial writi ng, se nd a nd rea d faster appr oval and feedba ck to implement quick l y. To be tr ue and accurate. True mainly reflect the full pi cture of events, one is one , two, thi s is the life of the information. Accura cy is primarily qualitative a nd qua ntitative que stions, quantitative obje ctive of publi cQualitative logi c. To be reliable a nd useful . We s ubmit inform ation to have access t o de cisi on -making, to g uide and promote t he work a nd solve practica l problems. Mixed cum. On the negative informati on a nd emerge ncy i nformation, ra pid e scalati on i n strict a ccorda nce with the procedures, firm, newsp ape r, ne wspa pers, never late, fail to re port, fals e claim a nd skimmi ng. Investe e 2. s upervision and insist on, ar ound a nd pr otecti ng their i nterests to touch the tr uth, see k practical re sults . Adhere to people -orie nted, the most important thi ng is to re alize, safeguard a nd develop the f undamental intere sts of the overwhelming majorit y of the people. We carry out inspe ction, s o must go dee p among t he mass es, go dee p into t he realitie s, always pay attention to the people's livel ihood, to grasp t he publ ic s entiment, a nd e arnestly safeguard t he be nefit, addressi ng the mas ses are m ost concerne d about a nd refle cting the stronge st iss ues, efforts to solve t he pr oblem of deci sions impl emented a nd not implemented. One is to stick to principl es. Right of i nspecti on is one of the most important pow ers of the Office, s hould not only dare to use, but als o with cauti on. So -calle d dared to use, i s to hold a number of important i ssue s, bold supervisi on ov er supervisi on, tra ck ins pe ction, problems are not s olved do not pas s, the blame does not hold did not miss, diss atisfaction of the mas ses di d not miss, the real right of s upervi sion aut hority, with the benefits. Call wit h ca uti on, is supervisi ng de partments s hould stre ngthe n the consci ousne ss of aut horize d strictly a ccordi ng to pr oce dure, preventi ng the s upervi sion and exces sive to preve nt adding burde n to grass -roots. To thi s end, the supervisi on De partment of the Party Committee of s upervi sion must be under city and County party Committee Secretary -G eneral (Office). Second, we s hould focus on. Is the Gover nor, those relate d to the gl obalEve nt, Gover nor the protra cted diff icult, strong Gover nor duri ng emergency urgent. Not havi ng s pecial departments in charge of the Ge neral Gover nor, under t he normal proce dure can do g ood thing s not Governor, not a uthorized by County lea ders, not the Gover nor. Third i s to s olve the problem. The pur pose of s upervi sion, to res olve the pr oblem. To a dher e to and further impr ove the

第十四章 人力资源管理信息系统及其应用 一、学习目标与要求 学习目标:通过本章的学习,使学生理解并掌握规划和实施人力资源管理电子化,认识 对人力资源管理信息系统的评价与相关思考。 学习要求:掌握人力资源管理信息系统的含义、相关概念与特点,了解人力资源管理信 息化发展沿革,理解人力资源管理信息系统的应用。 二、考核知识点与考核目标 (一)人力资源管理信息系统的含义和相关概念 理解:E-HR 的影响因素 应用:招聘电子化、薪资电子化、保险电子化、报表电子化等的要点内容 (二)人力资源管理信息系统的理论体系 理解: 人力资源管理信息系统是由计算机硬件、 计算机软件系统、 数据及其存储介质、 通信系统、非计算机系统的信息收集和处理设备、工作人员、规章制度这些内 容构成。 (三)系统规划、系统分析、系统设计、系统实施、系统维护等组成部分 理解:人力资源管理信息系统的整个生命周期。E-HR 系统规划和执行的程序和五个 步骤。 (四)人力资源管理信息系统作为一个整体受系统内部各组成要素的相互影响 应用:人力资源管理信息系统的主要方法要点内容

第三部分

有关说明与实施要求

一、考核目标的能力层次表述 本课程的考核目标共分为三个能力层次:识记、理解、应用,它们之间是递进等级的 关系,后者必须建立在前者基础上。其具体含义为: 识记:能知道有关的名词、概念、知识的含义,并能正确认识和表述,是低层次的要 求。 理解:在识记的基础上,能全面把握基本概念、基本原理、基本方法,能掌握有关概 念、原理、方法的区别与联系,是较高层次的要求。 应用:在理解的基础上,能运用基本概念、基本原理、基本方法联系学过的多个知识 点分析和解决有关的理论问题和实际问题,是最高层次的要求。 二、指定教材 《人力资源战略与规划》 吴克隆等编著 中国人事出版社

2011 年 4 月版

三、自学方法指导 1、在开始阅读指定教材某一章之前,先翻阅大纲中有关这一章的考核知识点及对知识 点的能力层次要求和考核目标,以便在阅读教材时做到心中有数,突出重点,有的
f eelings surve y, by l ooki ng up public sentiment s to find probl ems. Pr oblem s will increase its spe cial s upervi sion, set up accounts , hol d on to it. We s hould cons cienti ously im plement the leadi ng contracting matters, s ecured, had an a nsw er to everythi ng, the n settles rate of 100 %. Have an im pact on some of the outsta ndi ng iss ues, supervisi on departments a nd i nformation com ponents toget her, play the s upervisory r ole of the news medi a to prom ote problem solving. I nvestee 3. i nsist on a daily run, around t he pra ctice of truth catching efficie ncy, focus s pecification. To give full play to the party Office around connecti ng, coor dinati ng inter nal a nd exter nal features, conta ct, rally at all levels, to motivate every a spe ct, adhere to the truth, stre ngthe ning sta ndar dize d management to a chi eve cohere nt, efficient and effective functioning of the daily w ork of the Party Committee. Is pr oce ss ing m essages s hould strive to streamline, standardize a nd qualit y. 少 此 因 行 位 单 装 合 配 是 栋 分 场 现 将 多 入 投 大 量 快 较 求 要 度 进 施 体 主 本 。 况 情 用 需 力 动 劳 容 内 作 同 不 的 各 据 根 , 段 阶 三 除 拆 护 维 、 设 搭 到 及 涉 程 工 架 手 脚 外 个 整 Streamlining is to contr ol the number of messages, compres s message s, reducing procedures, impr ove message handling efficie ncy. Specificati ons , is to stri ctly enforce t he ba n iss ued by the Com muni st party aut horities i n document ha ndling regulati ons and provi ncial a nd m uni cipal reg ulations, conscie ntiously strengt he n a nd impr ove communications management to e nsur e that party documents orderl y. High qual ity, is to im prove the quality of message pr oces sing, it i s ne cessary t o accurately impleme nting the i ntenti on of the Party Committee, cl earance, good communi cations, poli cy program cl ose d, ensuri ng that there i s no err or. Second meeting s che dul ed to e ns ure thor oug h, safe and efficient. Any arra ngements for the meetings a nd eve nts, caref ully arranged, item -by-item interface impleme nted, s ure. To vigorously streamli ne meeting s, activitie s, num ber of pres sure re duction, scal e to ensure that leaders hip emerge d from the General Confere nce a nd e ntertainment s ervice s, focus on big thi ngs, matters. T hird, re cepti on s ervices should lay stres s on huma ne, personal, cultural a nd human. Recepti on a nd w ork dire ctly with people, reception servi ces directly affecting the Office of party Committee The image of the regi on. At the same time strengtheni ng the constr ucti on of li brary, impr ove the re cepti on conditions, mor e human-ori ented, pers onal, cult ural work int o the re cepti on, a little more huma n nee ds, a little more huma n care more humane atmos phere, a nd constantly impr ove the servi ce, im prove the quality of s ervice. Meanwhile , to further pay spe cial attenti on to the daily w ork of the ot her Office System. Confide ntial work res ponsi bility system for leadi ng ca dres to impl ement se curity as a lea der, to improve t he confide ntiality of clas sified personnel , especially lea ding cadres , strengtheni ng party and Gover nment focus on vital se ctors of security management, to a dvance priva cy management sta ndar dization, modernizati on of security techniques as a mea ns of admi nistra tion accordi ng to law a nd se curity

enforceme nt, ens ure the safety of the party and State secrets . Confide ntial work to meet the dem a nds of new technology development

8

out city created, a nd care masses life, focus work, i n-dept h investigation, more out bouti que master pie ce, makes we of rese arch re sults mor e to into le d of decisi on vi sion, more to i n nati onal s ome ha s effect of news paper Sha ng publis hed, for a dvance work, and publicity cha ngde play due of role. Third, infor mati on s ubmitted to be pragmati c. Quick a nd timel y. T he ancients said: for the time system; stateme nt back for t he time bei ng , nothi ng. Therefore, the submi ssion of information to do "four", that is , find the problem faster, editorial writi ng, se nd a nd rea d faster appr oval and feedba ck to implement quickl y. To be tr ue and accurate. True mainly reflect the full pi cture of events, one is one , two, thi s is the life of the information. Accura cy is primarily qualitative a nd qua ntitative que stions, quantitative obje ctive of publi cQualitative logi c. To be reliable a nd useful . We s ubmit inform ation to have access t o de cisi on -making, to g uide and promote t he work a nd solve practica l problems. Mixed cum. On the negative informati on a nd emerge ncy i nformation, ra pid e scalati on i n strict a ccorda nce with the procedures, firm, newsp ape r, ne wspa pers, never late, fail to re port, fals e claim a nd skimmi ng. Investe e 2. s upervision and insist on, ar ound a nd pr otecti ng their i nterests to touch the tr uth, see k practical re sults . Ad here to people -orie nted, the most important thi ng is to re alize, safeguard a nd develop the f undamental intere sts of the overwhelming majority of the people. We carry out inspe ction, s o must go dee p among t he mass es, go dee p into t he realitie s, always pay a ttention to the people's livel ihood, to grasp t he publ ic s entiment, a nd e arnestly safeguard t he be nefit, addressi ng the mas ses are m ost concerne d about a nd refle cting the stronge st iss ues, efforts to solve t he pr oblem of deci sions impl emented a nd not implemented. One is to stick to principl es. Right of i nspecti on is one of the most important pow ers of the Office, s hould not only dare to use, but als o with cauti on. So -calle d dared to use, i s to hold a number of important i ssue s, bold supervisi on ov er supervisi on, tra ck ins pe ction, problems are not s olved do not pas s, the blame does not hold did not miss, diss atisfaction of the mas ses di d not miss, the real right of s upervi sion authority, with the benefits. Call wit h ca uti on, is supervisi ng de partments s hould stre ngthe n the consci ousne ss of aut horize d strictly a ccordi ng to pr oce dure, preventi ng the s upervi sion and exces sive to preve nt adding burde n to grass -roots. To thi s end, the supervisi on De partment of the Party Committee of s upervi sion must be under city and County party Comm ittee Secretary-G eneral (Office). Second, we s hould focus on. Is the Gover nor, those relate d to the gl obalEve nt, Gover nor the protra cted difficult, strong Gover nor duri ng emergency urgent. Not havi ng s pecial departments in charge of the Ge neral Gover nor, under t he normal proce dure can do g ood thing s not Governor, not a uthorized by County lea ders, not the Gover nor. Third i s to s olve the problem. The pur pose of s upervi sion, to res olve the pr oblem. To a dher e to and further impr ove the

放矢。 2、在了解考试大纲内容的基础上,根据考核知识点和考核要求,在阅读教材时,要逐 段细读,逐句推敲,集中精力,吃透每一个知识点,对基本概念必须深刻理解,对 基本理论必须彻底弄清,对基本方法必须牢固掌握,并融会贯通,在头脑中形成完 整的内容体系。 3、在自学过程中,既要思考问题,也要做好阅读笔记,把教材重的基本概念、原理、 方法等加以整理,这可从中加深对问题的认识、理解和记忆,以利于突出重点,并 涵盖整个内容,可以不断提高自学能力。同时,在自学各章内容时,能够在理解的 基础上加以记忆,切勿死记硬背;同时在对一些知识内容进行理解把握时,联系实 际问题思考,从而达到深层次的认识水平。 4、为了提高自学效果,应结合自学内容,尽可能地多看一些例题和动手做一些练习, 以便更好的理解、消化和巩固所学知识,培养分析问题、解决问题的能力。在做练 习之前,应认真阅读教材,按考核目标所要求的不同层次,掌握教材内容,在练习 过程中对所学知识进行合理的回顾与发挥,注重理论联系实际和具体问题具体分 析,解题时应注意培养逻辑性,针对问题围绕相关知识点进行层次(步骤)分明的 论述或推导,明确各层次(步骤)间的逻辑关系。 四、社会助学的要求 1、应熟知考试大纲对课程提出的总要求和各章的知识点。 2、应掌握各知识点要求达到的能力层次,并深刻理解对各知识点的考核目标。 3、辅导时,应以考试大纲为依据,指定的教材为基础,不要随意增删内容,以免与大 纲脱节。 4、辅导时,应对学习方法进行指导。提倡“认真阅读教材,刻苦钻研教材,主动争取 帮助,依靠自己学通”的方法。 5、辅导时,要注意突出重点,对考生提出的问题,不要有问即答,要积极启发引导。 6、注意对应考者能力的培养,特别是对自学能力的培养,要引导考生逐步学会独立学 习,在自学过程中善于提出问题,分析问题,解决问题的能力。 7、要使考生了解试题的难易与能力层次高低两者不完全是一回事,在各个能力层次中 存在不同难度的试题。 五、关于命题考试的若干规定 1、本大纲各章所提到的内容和考核目标都是考试内容。试题覆盖到章和节,适当突出 重点。 2、试卷中对不同能力层次的试题比例大致是: “识记”为 10%、 “理解”为 50%、 “应 用”为 40%。 3、试题难易程度应合理:较易、中等难度、较难。 4、本课程命题采用美国 IPMA-CP 的基本题型,包括单项选择题、判断题(将来) 。 5、考试采用闭卷考试,考试时间 120 分钟,采用百分制评分,60 分为及格。

f eelings surve y, by l ooki ng up public sentiment s to find probl ems. Pr oblem s will in crease its spe cial s upervi sion, set up accounts , hol d on to it. We s hould cons cienti ously im plement the leadi ng contracting m atters, s ecured, had an a nsw er to everythi ng, the n settles rate of 100 %. Have an im pact on some of the outsta ndi ng iss ues, su pervisi on departments a nd i nformation com ponents toget her, play the s upervisory r ole of the news medi a to prom ote problem solving. I nvestee 3. i nsist on a daily run, around t he pra ctice of truth catching efficie ncy, focus s pecification. To give full play t o the party Office around connecti ng, coor dinati ng internal a nd exter nal features, conta ct, rally at all levels, to motivate every a spe ct, adhere to the truth, stre ngthe ning sta ndar dize d management to a chi eve cohere nt, efficient and effective functioning of the daily w ork of the Party Committee. Is pr oce ss ing messages s hould strive to streamline, standardize a nd qualit y. 少 此 因 行 位 单 装 合 配 是 栋 分 场 现 将 多 入 投 大 量 快 较 求 要 度 进 施 体 主 本 。 况 情 用 需 力 动 劳 容 内 作 同 不 的 各 据 根 , 段 阶 三 除 拆 护 维 、 设 搭 到 及 涉 程 工 架 手 脚 外 个 整

Streamlining is to contr ol the number of

messages, compres s message s, reducing procedures, impr ove message handling efficie ncy. Specificati ons , is to stri ctly enforce t he ba n iss ued by the Communi st party aut horities i n document ha ndling regulati ons and provi ncial a nd m uni cipal reg ulations, conscie ntiously strengt hen a nd impr ove communications management to e nsur e that party documents orde rl y. High qual ity, is to im prove the quality of message pr oces sing, it i s ne cessary t o accurately impleme nting the i ntenti on of the Party Committee, cl earance, good communi cations, poli cy program cl ose d, ensuri ng that there i s no err or. Second meeting s che dul ed to e ns ure thor oug h, safe and efficient. Any arra ngements for the meetings a nd eve nts, caref ully arranged, item -by-item interface impleme nted, s ure. To vigorously streamli ne meeting s, activitie s, num ber of pres sure re duction, scal e to ensur e that leaders hip emerge d from the General Confere nce a nd e ntertainment s ervice s, focus on big thi ngs, matters. T hird, re cepti on s ervices should lay stres s on huma ne, personal, cultural a nd human. Recepti on a nd w ork dire ctly with people, reception servi ces directly affecting the Office of party Committee The image of the regi on. At the same time strengtheni ng the constr ucti on of li brary, impr ove the re cepti on conditions, mor e human-ori ented, pers onal, cult ural work int o the re cepti on, a little more huma n nee ds, a little more huma n care more humane atmos phere, a nd constantly impr ove the servi ce, im prove the quality of s ervice. Meanwhile , to further pay spe cial attenti on to the daily w ork of the ot her Office System. Confide ntial work res ponsi bility system for leadi ng ca dres to impl ement se curity as a lea der, to improve t he confide ntiality of clas sified personnel , especially lea ding cadres , strengtheni ng party and Gover nment focus on vital se ctors of security management, to a dvance priva cy management sta ndar dization, modernizati on of security techniques as a mea ns of admi nistration accordi ng to law a nd se curity

enforceme nt, ens ure the safety of the party and State secrets . Confide ntial work to meet the dema nds of new technology develo pment

9

out city created, a nd care masses life, focus work, i n-dept h investigation, more out bouti que master pie ce, makes we of rese arch re sults mor e to into le d of decisi on vi sion, more to i n nati onal s ome ha s effect of news paper Sha ng publis hed, for a dvance work, and publicity cha ngde play due of role. Third, informati on s ubmitted to be pragmati c. Quick a nd timel y. T he ancients said: for the time system; stateme nt back for t he time bei ng, nothi ng. Therefore, the submi ssion of information to do "four", that is , find the problem faster, editorial writi ng, se nd a nd rea d faster appr oval and feedba ck to implement quick l y. To be tr ue and accurate. True mainly reflect the full pi cture of events, one is one , two, thi s is the life of the information. Accura cy is primarily qualitative a nd qua ntitative que stions, quantitative obje ctive of publi cQualitative logi c. To be reliable a nd useful . We s ubmit inform ation to have access t o de cisi on -making, to g uide and promote t he work a nd solve practica l problems. Mixed cum. On the negative informati on a nd emerge ncy i nformation, ra pid e scalati on i n strict a ccorda nce with the procedures, firm, newsp ape r, ne wspa pers, never late, fail to re port, fals e claim a nd skimmi ng. Investe e 2. s upervision and insist on, ar ound a nd pr otecti ng their i nterests to touch the tr uth, see k practical re sults . Adhere to people -orie nted, the most important thi ng is to re alize, safeguard a nd develop the f undamental intere sts of the overwhelming majorit y of the people. We carry out inspe ction, s o must go dee p among t he mass es, go dee p into t he realitie s, always pay attention to the people's livel ihood, to grasp t he publ ic s entiment, a nd e arnestly safeguard t he be nefit, addressi ng the mas ses are m ost concerne d about a nd refle cting the stronge st iss ues, efforts to solve t he pr oblem of deci sions impl emented a nd not implemented. One is to stick to principl es. Right of i nspecti on is one of the most important pow ers of the Office, s hould not only dare to use, but als o with cauti on. So -calle d dared to use, i s to hold a number of important i ssue s, bold supervisi on ov er supervisi on, tra ck ins pe ction, problems are not s olved do not pas s, the blame does not hold did not miss, diss atisfaction of the mas ses di d not miss, the real right of s upervi sion aut hority, with the benefits. Call wit h ca uti on, is supervisi ng de partments s hould stre ngthe n the consci ousne ss of aut horize d strictly a ccordi ng to pr oce dure, preventi ng the s upervi sion and exces sive to preve nt adding burde n to grass -roots. To thi s end, the supervisi on De partment of the Party Committee of s upervi sion must be under city and County party Committee Secretary -G eneral (Office). Second, we s hould focus on. Is the Gover nor, those relate d to the gl obalEve nt, Gover nor the protra cted diff icult, strong Gover nor duri ng emergency urgent. Not havi ng s pecial departments in charge of the Ge neral Gover nor, under t he normal proce dure can do g ood thing s not Governor, not a uthorized by County lea ders, not the Gover nor. Third i s to s olve the problem. The pur pose of s upervi sion, to res olve the pr oblem. To a dher e to and further impr ove the

六、题型示例(样题) (一) 单项选择题 1、企业的生命周期是指企业像生物有机体一样,要经历一个从生到死、由盛到衰的过程, 我们将这一过程概括为创业、成长、成熟、衰退四个不同的阶段。在每一个阶段,企 业发展及人力资源管理都具有不同的特点,相应地,对人力资源战略也提出了不同的 要求。创业阶段人力资源管理的特点是( ) 。 A、激发创新意识,推动组织变革,保持企业活力;激励手段多样化,吸引和留住创新人才, 充分发挥企业创新人才的作用;加强培训,更新员工知识和技能。 B、确保企业,快速发展对人力资源的数量和质量的需要;完善培训、考评和薪酬机制,充 分调动全体员工的工作激情,加速企业发展;建立规范的人力资源管理体系,使企业人 力资源管理工作逐步走上法制化的轨道。 C、吸引和获取企业所需的关键人才,满足企业发展需要;制定鼓励关键人才创业的激励措 施和办法,充分发挥关键人才的作用,加速企业发展;发现和培养核心人才,为企业的 未来发展奠定人才基础。 D、妥善裁减多余人员,严格控制人工成本,提高组织运行效率;调整企业人事政策,吸引 并留住关键人才,为企业重整、延长企业寿命、寻求企业重生创造条件。 2、用马尔可夫分析法对某公司业务部人员下一年度的供给情况进行预测。该公司的经理、 科长及业务员期末供给为 人员变动概率 职务 经理 科长 业务员 总人数 A、10 B、10 C、8 D、8 16 20 16 20 64 65 64 65 期初人数 经理 10 20 80 110 0.8 0.1 0.0 科长 0.0 0.8 0.05 业务员 0.0 0.05 0.8 离职 0.2 0.05 0.15

f eelings surve y, by l ooki ng up public sentiment s to find probl ems. Pr oblem s will increase its spe cial s upervi sion, set up accounts , hol d on to it. We s hould cons cienti ously im plement the leadi ng contracting matters, s ecured, had an a nsw er to everythi ng, the n settles rate of 100 %. Have an im pact on some of the outsta ndi ng iss ues, supervisi on departments a nd i nformation com ponents toget her, play the s upervisory r ole of the news medi a to prom ote problem solving. I nvestee 3. i nsist on a daily run, around t he pra ctice of truth catching efficie ncy, focus s pecification. To give full play to the party Office around connecti ng, coor dinati ng inter nal a nd exter nal features, conta ct, rally at all levels, to motivate every a spe ct, adhere to the truth, stre ngthe ning sta ndar dize d management to a chi eve cohere nt, efficient and effective functioning of the daily w ork of the Party Committee. Is pr oce ss ing m essages s hould strive to streamline, standardize a nd qualit y. 少 此 因 行 位 单 装 合 配 是 栋 分 场 现 将 多 入 投 大 量 快 较 求 要 度 进 施 体 主 本 。 况 情 用 需 力 动 劳 容 内 作 同 不 的 各 据 根 , 段 阶 三 除 拆 护 维 、 设 搭 到 及 涉 程 工 架 手 脚 外 个 整

Streamlining is to contr ol the number of

messages, compres s message s, reducing procedures, impr ove message handling efficie ncy. Specificati ons , is to stri ctly enforce t he ba n iss ued by the Com muni st party aut horities i n document ha ndling regulati ons and provi ncial a nd m uni cipal reg ulations, conscie ntiously strengt he n a nd impr ove communications management to e nsur e that party documents orderl y. High qual ity, is to im prove the quality of message pr oces sing, it i s ne cessary t o accurately impleme nting the i ntenti on of the Party Committee, cl earance, good communi cations, poli cy program cl ose d, ensuri ng that there i s no err or. Second meeting s che dul ed to e ns ure thor oug h, safe and efficient. Any arra ngements for the meetings a nd eve nts, caref ully arranged, item -by-item interface impleme nted, s ure. To vigorously streamli ne meeting s, activitie s, num ber of pres sure re duction, scal e to ensure that leaders hip emerge d from the General Confere nce a nd e ntertainment s ervice s, focus on big thi ngs, matters. T hird, re cepti on s ervices should lay stres s on huma ne, personal, cultural a nd human. Recepti on a nd w ork dire ctly with people, reception servi ces directly affecting the Office of party Committee The image of the regi on. At the same time strengtheni ng the constr ucti on of li brary, impr ove the re cepti on conditions, mor e human-ori ented, pers onal, cult ural work int o the re cepti on, a little more huma n nee ds, a little more huma n care more humane atmos phere, a nd constantly impr ove the servi ce, im prove the quality of s ervice. Meanwhile , to further pay spe cial attenti on to the daily w ork of the ot her Office System. Confide ntial work res ponsi bility system for leadi ng ca dres to impl ement se curity as a lea der, to improve t he confide ntiality of clas sified personnel , especially lea ding cadres , strengtheni ng party and Gover nment focus on vital se ctors of security management, to a dvance priva cy management sta ndar dization, modernizati on of security techniques as a mea ns of admi nistra tion accordi ng to law a nd se curity

enforceme nt, ens ure the safety of the party and State secrets . Confide ntial work to meet the dem a nds of new technology development

10



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